5-YEAR LIMITED WARRANTY

Residential Structural Warranty

Cold Spring provides the original residential purchaser with a limited five (5) year warranty covering defects in structural workmanship and factory manufacturing under normal residential use beginning on the date of delivery.

This warranty is limited solely to repair, replacement parts, or replacement of defective components, as determined by Cold Spring in its sole discretion.

Cold Spring may, at its discretion, provide or subsidize reasonable field service for verified manufacturing defects. Service coverage may vary based on geographic location and service accessibility. Certain remote or high-cost service areas may require customer participation in labor, travel, transportation, or related service expenses.

This warranty applies only to the original purchaser and is non-transferable.

Commercial Warranty

Structures used for commercial purposes are covered by a limited two (2) year structural workmanship warranty.

Commercial use includes, but is not limited to:

• Short-term rentals

• Airbnb or vacation rentals

• Hospitality properties

• Gyms

• Wellness studios

• Spas

• Shared-use facilities

• Community or multi-user environments

• Any non-single-family residential use

Commercial environments may place substantially greater wear on structures and components, resulting in reduced warranty coverage.

Third-Party Equipment Warranty

Sauna heaters, infrared systems, controls, heat pumps, mini split systems, chillers, lighting systems, speakers, electronics, and other third-party manufactured equipment are not covered under Cold Spring’s structural warranty.

Such products are subject solely to the individual manufacturer’s warranty terms and coverage guidelines.

Warranty coverage, duration, and remedies vary by manufacturer. Labor, diagnosis, field service, travel expenses, and replacement installation costs for third-party equipment are generally not included unless expressly stated by the applicable manufacturer.

Customers may contact Cold Spring for assistance coordinating manufacturer claims or obtaining manufacturer warranty information.

Please refer to our Terms of Service for more details about our Warranty Policy.